MaChance Casino Review: background, pros and cons
MaChance Casino is a relatively new entrant in the online gambling industry, known for its flashy interface and diverse game selection.
Operated by Play Logia N.V., the casino holds a license from the Government of Curacao, a common regulatory body for online casinos. Here are three key factors to consider:
- Licensing: Licensed by the Government of Curacao.
- Owner: Operated by Play Logia N.V.
- Game Variety: Offers a wide range of games including slots, table games, and live casino options.
Personal rating: After trying this online casino I give it 5,5 out of 10 points.
I want to mentioned that this MaChance Casino Review is only my personal experience, if you have it differently write us your feedback.
Table of Contents
Background and Licensing
I want to start MaChance Casino review from the fact, that it launched in 2018 years, aims to cater to a broad audience by offering a diverse gaming portfolio. However, it operates under a Curacao eGaming license, which is often seen as less stringent compared to other jurisdictions like Malta or the UK.
This licensing choice can influence players’ perceptions of safety and fairness, as Curacao licenses have a mixed reputation regarding player protection.
Pros and Cons
What I like:
- Game Variety: Offers a wide selection of games, including over 1,000 slots, table games, and live dealer games.
- Bonuses and Promotions: Attractive welcome bonus and regular promotions for existing players.
- Mobile Compatibility: The site is mobile-friendly, allowing players to enjoy games on the go.
What I don’t like:
- Customer Support: Limited customer support options and response times can be inconsistent.
- Withdrawal Times: Some players have reported slow withdrawal times, particularly for larger amounts.
- Licensing and Security Concerns: Operates under a Curacao license, which may not provide the same level of security and fairness assurance as other jurisdictions.
Game Selection and Software Providers
MaChance Casino boasts a diverse game library, featuring over 1,000 games from various top-tier software providers such as Betsoft, Pragmatic Play, and Microgaming. This includes:
- Slots: A vast array of slot games, including popular titles like “Starburst” and “Gonzo’s Quest.”
- Table Games: Classic table games such as blackjack, roulette, and baccarat are available in multiple variations.
- Live Casino: Offers a live casino experience with real dealers for games like blackjack, roulette, and poker.
The variety ensures that players of all preferences can find something to enjoy, from casual slot players to serious table game enthusiasts.
Bonuses and Promotions
Machance casino bonus codes
MaChance Casino offers a compelling welcome bonus to attract new players. Typically, this includes a match bonus on the first deposit, along with free spins.
Additionally, the casino runs regular promotions, such as weekly cashback, reload bonuses, and a VIP program that rewards loyal players with exclusive benefits.
- Welcome Bonus: Often includes a 100% match bonus up to a certain amount and free spins.
- Weekly Promotions: Includes cashback offers and reload bonuses.
- VIP Program: Offers additional perks like faster withdrawals, higher withdrawal limits, and personal account managers.
Machance Casino offers an attractive array of bonus codes and promotions to enhance your gaming experience. Here’s a detailed summary:
Brand New €2,500 Welcome Package
- 1st Deposit: 150% bonus up to €500 plus 100 free spins.
- 2nd Deposit: 100% bonus up to €1,000.
- 3rd Deposit: 75% bonus up to €1,000.
- Total: Up to €2,500 in bonuses and 100 free spins.
Daily VIP Rewards
- Eligibility: For VIP players only.
- Rewards: Wager-free rewards when the account balance drops to €10 or less.
- Calculation: Based on total deposits from the previous day.
- Expiration: Rewards are valid for 24 hours only.
- Reward Amounts:
- €100 – €199: €10 (Bronze, Chrome, Silver), €15 (Gold, Platinum, Diamond, Red Diamond).
- €200 – €499: €20 (Bronze, Chrome, Silver), €30 (Gold, Platinum, Diamond, Red Diamond).
- €500 – €999: €50 (Bronze, Chrome, Silver), €75 (Gold, Platinum, Diamond, Red Diamond).
- €1,000 – €2,999: €100 (Bronze, Chrome, Silver), €150 (Gold, Platinum, Diamond, Red Diamond).
- €3,000 – €4,999: €300 (Bronze, Chrome, Silver), €450 (Gold, Platinum, Diamond, Red Diamond).
- €5,000+: €500 (Bronze, Chrome, Silver), €750 (Gold, Platinum, Diamond, Red Diamond).
Additional Promotions
- First Deposit Free Spins: 20 free spins for five days (total 100 free spins) upon first deposit and account verification.
- Weekly Bonus Wheel Spin: Spin once a week to receive a random bonus on your next deposit.
- Cashback Bonus: Up to €100 cashback based on VIP status, win/loss history, and previous bonuses.
- Bonus on Every Deposit: Receive a bonus on every deposit made via the “Quick deposit” box, available in any game window on the desktop site.
VIP programme
Machance Casino offers a 7-tier VIP program, each level providing unique benefits.
Higher VIP levels offer increased deposit bonuses, and additional perks such as special promotions, birthday bonuses, dedicated VIP managers, and faster withdrawals. I liked that.
User Experience and Interface
The website design of MaChance Casino is user-friendly and visually appealing. It is designed to be responsive, ensuring a seamless experience on both desktop and mobile devices.
The layout is intuitive, with games categorized for easy navigation. However, the flashy design might not appeal to all players, especially those who prefer a more straightforward interface.
I like the speed of website. It scored 84 points of performance on mobile according Google speed insights. It is great score in this niche of gambling.
Machance casino review: Payment Methods
MaChance Casino provides a variety of payment options, including credit/debit cards, e-wallets, and bank transfers. Popular methods include Visa, MasterCard, Skrill, and Neteller. The casino supports multiple currencies, making it accessible to players worldwide.
Currency Support: MaChance accepts EUR and USD for transactions, with specific limitations for players in Canada and New Zealand regarding local currencies.
- Deposits: Players can deposit using Visa, Mastercard, Maestro, Skrill, Neteller, Paysafecard, Neosurf, ecoPayz, and cryptocurrencies (Bitcoin, Litecoin, Ethereum, Bitcoin Cash) through CoinsPaid. The minimum deposit is €20. Instant processing for most methods.
- Withdrawals: Generally processed within 2-5 business days, but some players have reported delays, particularly with larger withdrawals. For withdrawals, options include Skrill, Neteller, ecoPayz, and wire transfer. Cryptocurrencies are not available for withdrawals.
Withdrawal Methods
- Bank Wire Transfer, Neteller, Skrill, Bitcoin
- The minimum withdrawal amount is €100; lower amounts incur fees.
Withdrawal Times
- EWallets: 24 hours
- Bank Transfers: 3-7 days
- Pending Time: 0-24 hours
Players can make up to four free withdrawals per month; exceeding this incurs a €60 fee per transaction.
There are no major fees for deposits, but players should check if their chosen withdrawal method incurs any charges.
I liked that all transactions are secured with SSL encryption to protect personal and financial information. I felt safe.
Cashback
The cashback program at MaChance Casino is designed to reward players based on their activity and loyalty within the casino. Here’s a detailed breakdown of how it works:
- Eligibility: All players at MaChance Casino can participate in the cashback program, but the benefits increase significantly for those who are part of the VIP loyalty program.
- Cashback Amounts: Players can receive cashback ranging from €25 to €100 per day, depending on their loyalty level within the VIP program. As players progress through the seven levels of the VIP program, they unlock higher cashback percentages and amounts.
- Wagering Requirements: Cashback bonuses are subject to wagering requirements, meaning players must wager a certain amount before they can withdraw any cashback received. This requirement ensures that players continue to engage with the casino.
Fairness & RNG Testing Methods
Machance Casino is committed to fair play and correcting any system failures. Their random number generator (RNG) software determines the outcomes of wagers, ensuring that all results are final and indisputable.
In cases of discrepancies between a player’s computer and the server, the server’s results are deemed final. The casino’s records are the ultimate authority on the validity of any bets or wagers placed.
The system operates with high-level encryption to ensure fairness and prevent any human interference. Independent tests and inspections verify all aspects of the games, including functionality, display, transactions, rules, and mathematics.
Players seeking more information about game fairness can refer to the game’s information section or contact the Customer Support Team for assistance. So as I already mentioned earlier in this MaChance casino review it is legit online gambling place.
Customer Support
Customer support at MaChance Casino is available via live chat and email. However, the support is not 24/7, which can be a drawback for players in different time zones. The response time can also vary, with some users reporting swift assistance while others experience delays.
- Live Chat: Available, but not 24/7.
- Email Support: Slower response times compared to live chat. (support@machancecasino.com)
- Support Telephone: +442039360784
It is great that customer support has telephone number, however I didn’t tried to call the during my review.
Personal Experience
As an experienced online casino player, my experience with MaChance Casino has been mixed. The game variety is impressive, and the mobile compatibility is a significant plus.
However, the slow withdrawal times and sometimes unresponsive customer support are notable drawbacks.
The Curacao license also raises concerns about player protection and fairness, which are critical factors in choosing an online casino.
My personal rating:
- Game Selection and Software Providers – 7/10
- Bonuses and Promotions – 7/10
- User Experience and Interface – 6/10
- Payment Methods – 5/10
- Customer Support – 6/10
- Security and Licensing – 7/10
- Overall – 5,5/10
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FAQ
What license does MaChance Casino operate under?
As I mentioned previous in Machance Casino review it operates under a license issued by the Government of Curacao.
What types of games are available at MaChance Casino?
MaChance Casino offers a variety of games, including over 1,000 slots, table games like blackjack and roulette, and live dealer games.
Can bonuses be used for table games?
Yes, bonuses can be used for table games; however, the wagering on these games does not count towards the wagering requirements. As a result, members won’t be able to withdraw their winnings if the bonus is exclusively played on table games.
How does MaChance Casino support player transactions?
MaChance Casino supports a range of payment methods, including credit/debit cards, e-wallets like Skrill and Neteller, with withdrawals usually processed within 2-5 business days.
What are the customer support options available at MaChance Casino?
As I mentioned in MaChance casino review earlier customer support is available via live chat, phone and email, but it is not available 24/7, and response times can vary.
Is there a withdrawal limit for winnings from a “Non-Deposit” bonus?
Yes, members cannot withdraw all winnings from a bonus before making their first deposit.
The maximum withdrawal amount in these cases is 150€, in addition to the mandatory deposit that must be made to enable cash-out.
I recently uploaded my documents for verification. When can I expect them to be approved?
After submitting the necessary documents, the Finance Department will need up to 4 business days to verify them.
Make sure that the photos on your documents meet our standards. Click the question mark icon next to each document to see the specific requirements.
How to Cancel a Withdrawal on Machance casino?
Yes, you can cancel a withdrawal in your account. Simply go to “My Account” and select “Withdrawal” to proceed.
Conclusion of MaChance Casino review
MaChance Casino offers a diverse gaming experience with a broad selection of games and attractive bonuses. However, potential players should consider the slower withdrawal times and the limited customer support options.
The use of a Curacao license might also be a point of concern for those prioritizing regulatory security. Overall, while MaChance Casino has its strengths, there are areas that could be improved to enhance the overall player experience.
This MaChance Casino review on Wolfcasinoguide.com provides a balanced view, highlighting both the appealing aspects and the potential downsides, allowing players to make an informed decision.
